New IdahoWorks FAQ for Job Seekers

The Idaho Department of Labor is launching a new IdahoWorks on Monday, June 15. IdahoWorks is the free online system job seekers use to find jobs, create resumes and profiles that can be matched to employers and career exploration options. ​

In order to launch the new system, the job search, job posting and the unemployment insurance systems will be temporarily unavailable starting at 6 p.m. Wednesday, June 10 until 7 a.m. Monday, June 15. Read our FAQs for unemployment insurance claimants for more information on how the downtime affects the filing process.

Q. What is the new IdahoWorks?

A. It is a user-friendly Web-based workforce development system that connects job seekers to jobs, employers to qualified talent and workforce professionals to tools that improve efficiency and employment outcomes. It is powered by the America’s Job Link Alliance.

Q. Why are we changing? Will this be a better system?

A. Our current systems are out-of-date and fragmented.  The new IdahoWorks application is a proven entity and is cost effective. It is currently being used by eight other states. Because this is a subscription, our vendor maintains any needed changes or updates.

Q. If I am registered user on the current system do I have to re-register when the new system is up and running?

A. You do not need to re-register if you are a currently a job seeker using IdahoWorks. However, you will receive a new user name and password. That information will be emailed to all users a few days before the system change. The new system has enhanced job matching capabilities and so we strongly encourage job seekers to update their job interests in the new system. Please remember that the system change is only for job seekers. Unemployment insurance claimants will continue to use their same user names and passwords for that system, and nothing will change in the process to file a claim.

Q. Will there be a tutorial to watch to help with the transition?

A. We plan to provide short user guides to help users with the new system. Our local office staff also will be available to help answer questions.

Q. Will my résumé and portfolio transfer over automatically from the current IdahoWorks?

A. No. Before the new IdahoWorks is launched, you should save your résumé and other documents somewhere else – on a flash or thumb drive, your computer, a personal email account – and upload them to your new account when it’s set up. Tips on how to save your documents can be found here.

Q. You mention that my resume and other documents won’t transfer to the new system. So what does transfer from my current profile?

A. Here are some of the things that will transfer to the new IdahoWorks:

  • Contact Information
  • Demographics Information
  • Employment Information
  • Economic Information
  • Veteran Information
  • Work History
  • Job Preferences
  • Citizenship Designation
  • Searchable Profile

Q. Will I still be able to access my CIS portfolio via the new IdahoWorks?

A. Yes. Just as in the old IdahoWorks, once you have signed in to your personal account, you will be able to click on the CIS link on to see all the information you previously saved in your CIS portfolio. You will find the CIS link on the left-hand side navigation bar.

Q. Can you look for jobs and get referrals without being fully registered?

A. Without registration, a job seeker can perform a ‘quick search’ to preview IdahoWorks job listings and can apply for jobs listed through sites other than IdahoWorks.

You must have an account and be logged in to access the new IdahoWorks full range of job search options, build or upload your resume, view the details of any job listed only in IdahoWorks and how to apply for jobs.

Job details a registered user can see include:

  • Job description
  • Job duties
  • Specific skill requirements and essential job functions
  • Company description/information
  • Job information
  • Other job details
  • Contact information

Q. When searching job listings, are there fewer matches when just one education level is selected in the search criteria?

​A. Yes. When multiple education levels are selected in the search options’ sections, the number of job matches increase. The maximum number of matches will display, however, if the job seeker selects “no preference.” For example, a job seeker searching for a welding job and selects a vocational credential or certificate, the job matching results would not include job listings where the education level is lower or higher than a vocational credential or certificate.

Q. How different will it be to file a weekly claim? What will we all have to do differently or will it be Just as easy as now?

A. The unemployment insurance system – including how you file a weekly claim – is not changing. When the job search system changes, that means how you search for a job will change. To find out more about that, read the third question and answer in this list.

6 thoughts on “New IdahoWorks FAQ for Job Seekers

  1. Patricia McConnell

    If you are registered user on the current system do you have to re-register when the new system is up and running?

    1. Idaho Department of Labor Post author

      You do not need to re-register if you are a currently a job seeker using IdahoWorks. However, you will receive a new user name and password. That information will be emailed to all users soon. The new system has enhanced job matching capabilities and so we strongly encourage job seekers to update their job interests in the new system. Please remember that the system change is only for job seekers. Unemployment insurance claimants will continue to use their same user names and passwords for that system, and nothing will change in the process to file a claim.

  2. Noreen Sullivan

    How different will it be to file a weekly claim? What will we all have to do? or will it be Just as easy as now?

    1. Idaho Department of Labor Post author

      The unemployment insurance system – including how you file a weekly claim – is not changing. The job search system is changing on June 1, which means how you search for a job will change. You will receive a new user name and password for the job search system to be used beginning June 1.

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