FAQ Friday – How Can Employers Manage Unemployment Insurance Online?

Q: What online services are available for employers to manage unemployment insurance?

A: Employers can respond to benefit claim requests, report and pay their unemployment insurance taxes and report new hires online, anytime.

Screen Shot 2014-02-18 at 10.44.31 AMQ: How can I respond to claim requests electronically?

A: When former employees file claims for unemployment insurance employers can be notified electronically so they can provide a time-sensitive initial response. Two options are available depending on the size and type of your business.

E-Response is an online exchange system for small business with fewer than 100 employees. Employers receive email notices for any employee-reported separations and benefit claims filed against their business. Each notice includes a website address and personal identification number (PIN) for responding electronically. An online manual is available to guide you through the E-Response enrollment process.

SIDES Data Exchange is an online data exchange system for large businesses with more than 100 employees, state agencies and third party payroll administrators. Report separation information, verify earnings and review potential fees. Save money with faster and more accurate determinations, fewer improper payments and by sharing data between states. Visit the SIDES website for more information or watch a video about using SIDES.

To determine which of the two services would be best for your business, view or download the SIDES and SIDES E-Response Comparison Table.

Q: How do I report new hires?

A: Idaho’s New Hire Reporting law requires employers to report new employees to the Idaho Department of Labor within 20 days of the date of hire. Report online with our new hire directory through a secure, Microsoft-encrypted channel. To set up an account and receive a password, call (800) 627-3880 or email newhire@labor.idaho.gov.

Q: Can I manage my unemployment insurance account online?

A: Yes. You can report wages, pay unemployment insurance taxes, check your benefit charges and manage your account – all in a secure environment through our new unemployment insurance portal for employers.

For more information about our online services for Idaho businesses, visit our new eServices landing page. In addition to serving as an access door for the employer portal, learn more about how tax rates are calculated, reporting tax fraud and posting job openings.